Click Here For More Details on our Guarantee

Privacy Policy:

PeaceWand, LLC will not sell or distribute your personal information to any third parties. All information that we retain from you is strictly for the purpose of processing orders, our own record keeping, or maintaining/establishing customer relations. Our email lists are opt-in and you may opt-out/unsubscribe at anytime.

Shipping Policy:

Generally, all items are shipped through the US Postal Service via either first class mail or priority mail. We accept orders from and ship to anywhere within the United States. We may consider to accept orders from Canada or other countries, however this option is not available through the website. If you are outside of the United States and would like to place an order, please contact us for a custom quote. Once shipped your order is under the responsibility of the Postal Service.

Return/Cancellation Policy:

Orders are generally processed as soon as they are placed. Therefore, once an order is placed it is not possible to cancel it. Returns may be accepted on unused pens with a 25% re-stocking fee and the customer paying all shipping costs, if the reason is not determined to be an error on our part, on a case by case basis. If you refuse delivery of your order or if for any other reason your order is returned to us as undeliverable to you due to an error on your part, you may be asked to pay for additional shipping and correcting your address to have the order re-delivered or you will be refunded your order minus a 25% re-stocking fee and cost of shipping. If there is an error with your order that is determined by us to be due to an error on our part, we will either correct the error or refund part or all of your order for items that were missing; in which case PeaceWand, LLC may incur the shipping costs if it is determined that items need to be returned.